Our first priority is to satisfy customers to the full extent possible. For this purpose, we ensure that they are getting quality services from us. We also provide support after the order’s delivery. Customers can check the following services in order to get the most of us.
If you have any confusion or question about order or delivery, please write us at: firstname.lastname@example.org
How safe is my order with swordskingdom.com?
We assure our valuable customers/visitors complete safety of their personal information as we use secure encryption. Your credentials will not be revealed to any third party at any case.
What are the payment options on swordskingdom.com?
We accept payments through secure payment processor and Checkout. These are the most secure and flexible payment processors available.
What are your quoted prices?
All the prices mentioned on the site are in USD and are correct. No additional tax is excluded from these prices. However, shipping price and any other import duty (if applicable) are not included in the prices. We reserve the right to change the prices anytime without any prior notice.
How do I know my order has been received?
We send a confirmation email after each order placement.
SHIPPING & DELIVERY
Where do you deliver and what are my delivery charges?
We Ship worldwide at the most affordable delivery rates. You can check your local Postal for more info. Or you can ask us and we’ll inform you about your applicable delivery charges.
What if I don’t receive my order?
If such a case happens, contact us immediately and send us your order number. We’ll solve this such a problem in a short time.
What if I’m not in when you deliver?
If this is the case, our courier will leave a card containing info regarding how you can get your order.
RETURNS, REFUNDS & REPLACEMENTS
What is your returns policy?
For our complete policies about Returns, Exchanges, and Defected items Exchanges, Please read our Returns and Exchange policies. Visit this page and you’ll get what you want.
How can I remove my credit card information from my account?
You don’t need to worry about this. We delete the credit card information of customers right after the payment receives. We don’t keep credit card information in record.
What if I forgot my account number and password?
We will send an email containing such details to your email address.
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